I found them on the Internet and tried to purchase a bike rack for my Forester. I thought everything was going ok until a week later when I had heard nothing from them regarding my order since I got the order confirmation email. On the site it “claims” they do not charge your card until the order ships. This was a complete lie.
After several emails to them and no response, I started filling out the web contact form. It was not until the 2nd attempt filling out this form some 3 weeks after the order was placed that I finally had somebody call me about my order. Finally, it was all going to be concluded.
Not so fast! When I got the person on the phone they informed me there was a mixup and the order would be an extra $68 but if you go to their web site as of this moment it is still the same price. The reason I went with these jokers is so that I could save a few dollars but it looks like I should have just stuck with the original online seller I was looking at Patrick Accessories. They were really nice on the phone when I spoke to them when I started this whole process and I just called them to place my latest order.
I guess trying to save a few dollars does not always work out but thanks Patrick Accessories for being a quality vendor.